ServiceTitan gives you zero way to sort, filter, or organize your messages — so real customers vanish under thousands of mass-text replies. SortMyChats drops color-coded folders right inside ServiceTitan, mutes the noise, and pings you the second a real reply lands.
ServiceTitan dumps every mass-marketing reply into the same list as your real customers — with no folders, no filters, and nothing that actually helps you find who needs you.
Blast a promo and the replies flood the same inbox as live jobs — burying the “yes, come today” you actually needed to see.
ServiceTitan gives you one endless scroll. You can’t group, color, or hide anything. Ever.
A ready-to-buy customer waits… and waits. By the time anyone scrolls back, they’ve booked the other guy.
Hours lost scrolling to figure out who needs a callback. The noise wins, every single day.
SortMyChats lays a smart, color-coded layer right on top of your messages — no exports, no second app, nothing for ServiceTitan to approve.
This is the real SortMyChats sidebar — it docks onto ServiceTitan’s messaging page the moment you open it. No new window, no copy-pasting, no switching apps.
Group every chat into bright, labeled folders — shared with the whole team or private to you.
Drop the promo blasts into a muted folder and they vanish from your main view.
A folder lights up and rings the instant a real customer replies — you’ll never miss it.
Idle chats slide into a Cold folder on their own, so your inbox stays focused on who’s active now.
One lightweight Chrome extension turns the messaging mess into a system your whole team actually wants to use.
Group chats into bright, labeled folders — Hot Leads, Memberships, Follow-ups, anything. Shared with the team or private to you.
File the promo blasts into a muted folder and they disappear from your main view — so all you see is real conversations.
Get an instant alert and a ringing folder the moment a customer responds — even when ServiceTitan is in a background tab.
Clear hundreds of dead threads in one click, and let idle chats auto-file into a “Cold” folder after X days.
Search inside any folder and jump straight to that conversation in ServiceTitan — no more endless scrolling for the customer you need right now.
Seats, roles, invites, and live sync across every browser and machine. Set it up once, the whole team is in.
SortMyChats sits on top of ServiceTitan in your browser. Nothing to set up on ServiceTitan’s side, no API, no migration.
Install the extension from the Chrome Web Store in about 30 seconds.
Sign in and invite your team. Folders sync to everyone, automatically.
Your folder sidebar appears right on the messaging page. That’s it — start sorting.
SortMyChats organizes your chats without ever sending the message text off your screen. We store only a private reference to each conversation and the folder you put it in — never the words your customers wrote. Privacy isn’t a setting here. It’s the design.
Start free for 7 days — cancel anytime before you’re billed. Bring the whole team; bigger crews pay less per seat.
Drag to your team size — pricing tier applies automatically.
No — that’s exactly why SortMyChats exists. ServiceTitan’s messaging has no folders, no filtering, no way to separate your mass-text replies from real customers. We add that layer on top.
Not at all. SortMyChats is a lightweight overlay that sits on top of the page in your browser. ServiceTitan keeps working exactly as it does today — you just get folders, filters, and alerts on top.
Yes. The text of your customers’ messages never leaves your browser. We store only a private reference to each conversation and the folder you choose — never the message content. Read our privacy policy →
Nope. No API keys, no admin approval, no integration request. Install the Chrome extension, sign in, and your folders appear on the messaging page automatically.
Simple per-seat pricing, billed monthly or annually (annual saves $24/seat per year). Bigger teams automatically get a lower per-seat rate. Start with a 7-day free trial — we collect a card to begin the trial, but you’re not charged until day 7, and you can cancel anytime before then.
Absolutely. There are no long-term contracts. Cancel whenever you like and you won’t be billed again.
SortMyChats runs on Google Chrome and Chromium-based browsers like Microsoft Edge — anywhere you use ServiceTitan in the browser.
Your next big customer is in that inbox right now. Don’t let ServiceTitan bury them.
⚡ Add to Chrome — free for 7 days