Affiliate Program Terms
Join the SortMyChats affiliate program and earn recurring commission for every paying customer you refer. By signing up as an affiliate (a "promoter"), you agree to these terms.
1. Who can join
Anyone — trades consultants, content creators, agencies, current customers, employees, or anyone with an audience that uses ServiceTitan. It's free to join and approval is automatic. You'll get a unique referral link and a dashboard to track clicks, signups, and earnings.
2. Commission
You earn a recurring commission for 12 months on the subscription payments of each paying customer you refer. Your rate increases as you bring more active customers:
| Tier | Commission | How you reach it |
|---|---|---|
| Starter | 30% recurring (12 months) | Default for all new affiliates |
| Pro | 40% recurring (12 months) | 20 active referred customers |
| Elite | 50% recurring (12 months) | 50 active referred customers |
- "Active referred customers" means distinct paying companies you referred that have an active subscription. It counts companies, not seats — a referred company on 10 seats is one customer.
- Commission is paid for 12 months from each referred customer's first payment, for as long as they remain subscribed during that window.
- Tier changes are based on your number of active referred customers and may move down if referred customers cancel.
3. How referrals are tracked
- When someone clicks your referral link, we set a cookie that credits you for 60 days.
- If a visitor was referred by more than one affiliate, the most recent referral link clicked gets the credit.
- Tracking relies on cookies; we can't credit referrals where the visitor blocks cookies or clears them before subscribing.
4. When & how you get paid
- SortMyChats includes a 7-day free trial. A commission is generated when your referred customer makes their first successful payment (after the trial) — not at trial signup.
- Commissions are paid Net-30 (the month after they're earned), once your balance is at least $50, via PayPal or Wise.
- If a referred customer refunds, charges back, or cancels before a commission is approved, that commission is reversed.
- You participate as an independent contractor — not an employee, partner, agent, or joint venturer of SortMyChats — and are solely responsible for all taxes on your earnings.
- Tax forms are required before payout. US affiliates must provide a completed IRS Form W-9 (non-US affiliates: Form W-8BEN/W-8BEN-E). We may withhold payouts until valid tax information is provided, apply backup withholding, and report payments as required by law (e.g., Form 1099-NEC for US affiliates paid $600 or more in a calendar year).
5. What's not allowed
- No self-referrals. You can't use your own link to sign up your own company or accounts.
- No brand bidding. Don't run paid search/ads on "SortMyChats" or our trademarks, or use our brand in your domain/handles in a misleading way.
- No spam (unsolicited email/DMs/comments) and no misleading or false claims about the product, pricing, or results.
- No cookie stuffing, fake clicks, incentivized/forced clicks, or coupon/deal-site abuse.
- Any ads you run must comply with the policies of the platform you run them on.
Commissions from activity that violates these rules will be voided, and the account may be removed from the program.
6. Changes, suspension & termination
The affiliate program is offered entirely at our discretion. We may change, pause, or end the program — in whole or in part — and may change commission rates, tiers, durations, payout terms, or these terms at any time, for any reason or no reason, with or without notice. We may also suspend, limit, or remove any affiliate at any time at our discretion.
Commissions are earned only while the program is active and SortMyChats is operating. If we modify, suspend, or end the program, or if SortMyChats is discontinued, sold, or stops operating for any reason, commissions may stop — including for the remainder of any 12-month commission window. No affiliate has a guaranteed, vested, or continuing right to any future commissions.
We may withhold, reduce, delay, or reverse commissions for fraud, abuse, refunds, chargebacks, cancellations, or any violation of these terms. The program is provided "as is," and to the maximum extent permitted by law we are not liable for lost or anticipated commissions. Either party may end participation at any time.
You confirm that you have read and accept these terms when you sign up for the program.
7. Contact
Questions about the affiliate program? Email hello@sortmychats.com.